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Solutions

 What We Do
Expertise

CMS & DXP

Commerce

Customer & Cultural Intelligence Research

Design & UX

Digital Marketing

Digital Operations & Optimization

Salesforce CRM & CPQ

Strategy

Technologies

BigCommerce

Contentful

Inriver

Optimizely

Orckestra

Salesforce

Sitecore

Umbraco

Webflow

WordPress

Our Offers

 Ways to Get Started

CMS Platform Assessment

Digital Commerce Operations Workshop

Discover the Art-of-the-Possible

Ecommerce Platform Assessment

Google Ads Assessment

Google Analytics 4 Migration

Optimizely Spire Readiness Assessment

Verndale EQ

XM Cloud Assessment

Our Industries

 Where We Excel

Financial Services

Food & Beverage

Healthcare

Higher Education

Hospitality

Law Firms

Manufacturing & Distribution

Retail

Sports & Venues

Technology

Our Insights

 What We're Thinking

The Tech to Optimize Website Product Search

CMS & DXP

9 Steps on the Path to Personalization

Digital Marketing

Demystifying Digital Experience Platforms (DXP)

Customer Experience
    Contact Us

    Salesforce Crest-Level Partner Focused on Growth

    Maximizing your return on investment requires a team of certified consulting and implementation experts who can translate your business requirements into a dynamic digital reality. As a Crest-Level Salesforce partner, we're on a mission to do just that. To get you there, we leverage the Salesforce platform, specializing in optimizing your customer experience management and streamlining sales operations for both B2B and B2C.

    Salesforce

    Custom Solutions to Keep You Ahead of the Curve

    Verndale's advisory services help map business processes through the Salesforce platform and across clouds. Our technical teams deliver solutions following best practices and with long-term scalability in mind. We help your organization adapt, exceed customer expectations, and unlock better business outcomes.

    2000+

    Deployments on Platform

    250+

    CPQ Projects

    100+

    System Integrations

    Our Expertise

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    Commerce Cloud

    Commerce Cloud powers ecommerce and boosts your digital revenue. Our expertise is in our strategic and comprehensive approach to managing complexity and understanding how to optimize digital customer experiences. Whether B2B or B2C commerce, our veteran commerce team can provide strategic guidance and platform implementation services tailored to your business.

    Revenue Cloud & CPQ

    By implementing Salesforce Revenue Cloud and Configure, Price, Quote (CPQ), you can increase operational efficiency, improve the buying experience, and help close more deals. CPQ works within Sales Cloud CRM and integrates with your Enterprise Resource Planning (ERP) system and other business technologies to ensure error-free pricing. It accounts for quantities, discounts, customizations, optional features of products, multiple revenue types, and incompatibilities.

    Sales Cloud & CRM

    Salesforce’s Customer Relationship Management (CRM) platform, or sales force automation, helps you to manage your leads, contacts, accounts, and opportunities to grow your reps, relationships, and revenue. Verndale launches and integrates Salesforce Sales Cloud CRM to optimize your sales and marketing processes, scale your sales team, and track performance through powerful reporting.

    Marketing Cloud, Marketing Automation, & Data

    Salesforce Marketing Cloud provides the tools to inspire engagement on every channel. Verndale supports your implementation and integration of Marketing Cloud and Pardot for marketing automation, email campaigns, advertising, and mobile studios for personalization. Our in-house expertise also includes Customer Data Warehouse (CDW) / Enterprise Data Warehouse (EDW) and Customer Data Platform (CDP).

    Service Cloud & Customer Service

    Get started with or get the most from your Salesforce Service Cloud. The solution of tools that strengthen customer engagement is an acclaimed service platform that enables customer interaction support on any channel, automates business processes with intelligent workflows, up-levels call center management with built-in productivity tools and gains insight into every customer interaction.

    Integrations & Custom Applications

    The right integrations can make all the difference in an impactful customer journey, from garnering insights to leveraging your existing data to its fullest. Verndale has decades of experience integrating Salesforce with ERPs, Order Management Systems (OMS), Provisioning Systems, DXP/CMS platforms, commerce, and more. If you can’t find what you need “off-the-shelf,” Verndale has the in-house experience and skills for custom application development.

    These folks help lead the charge

    • David Kovner

      Chief Client Officer

    • Eric Borthwick

      Salesforce Practice Director

    • Salesforce Practice Lead - CMT

      Jason Lumsden

      Salesforce Practice Lead, CMT & EDU

    • Ashley Chase

      Solution Engineer, Salesforce

    • Felipe Bellalta

      Director, Salesforce Solution Consulting

    • Salesforce Account Executive

      Ted Van Sickle

      Salesforce Account Executive

    Success Stories

    Washington nationals
    A home-run CRM platform that helps the Washington Nationals earn loyalty, increase satisfaction, and minimize churn across the corporate partnership lifecycle.

    Washington Nationals

    Salesforce

    Dandelion Energy
    Discover Dandelion Energy's operational transformation with Salesforce, streamlining sales, marketing, and customer lifecycle, boosting efficiency and sustainability.

    Dandelion Energy

    Salesforce