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Customer & Cultural Intelligence Research

Design & UX

Digital Marketing

Digital Operations & Optimization

Salesforce CRM & CPQ

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Technologies

BigCommerce

Contentful

Inriver

Optimizely

Orckestra

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CMS Platform Assessment

Digital Commerce Operations Workshop

Discover the Art-of-the-Possible

Ecommerce Platform Assessment

Google Ads Assessment

Google Analytics 4 Migration

Optimizely Spire Readiness Assessment

Verndale EQ

XM Cloud Assessment

Our Industries

 Where We Excel

Financial Services

Food & Beverage

Healthcare

Higher Education

Hospitality

Law Firms

Manufacturing & Distribution

Retail

Sports & Venues

Technology

Our Insights

 What We're Thinking

The Tech to Optimize Website Product Search

CMS & DXP

9 Steps on the Path to Personalization

Digital Marketing

Demystifying Digital Experience Platforms (DXP)

Customer Experience
    Contact Us

    Elevate Your Ecommerce to New Heights

    Customers seek connection, convenience, and seamless experiences in today's dynamic market. Your business's success relies on adaptability and growth-centric digital commerce solutions that uphold your customer-centric values. Go beyond mere online transactions to stay ahead of industry shifts and satisfy your customers with a solution that surpasses expectations. With decades of expertise and a legacy of generating billions in online revenue for our B2C and B2B clients, we don't just talk about ecommerce; we redefine it.

    Commerce Solution - Verndale

    It's Not A Do-Over, It's A Do-Better

    Whether your success is built on high-touch interactions or a profound direct connection with customers, we understand the value of trust and personal relationships in digital commerce. Our seasoned Commerce team doesn't replace those pillars; we amplify and extend them through strategic digital solutions. It's not about starting over; it's about meeting your success with innovation.

    Let's Talk Let's Talk
    E-Commerce Solution - Verndale

    Our Expertise

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    Digital Commerce Strategy

    Success in ecommerce starts with insights, and your strategy is the compass guiding the journey. Leveraging stakeholder and customer intelligence and aligning with your objectives, we design a digital roadmap that embraces your business requirements. Our approach accelerates time-to-value by pinpointing low-hanging opportunities, leading you to quick wins and long-term success.

    Ecommerce Platform Selection & Implementation

    Selecting the right platform will help determine your long-term success. Equally paramount is its meticulous implementation and optimization to maximize conversions. We partner with industry-leading digital commerce tech, including BigCommerce, Optimizely Customized Commerce and Configured Commerce, Sitecore OrderCloud, and Salesforce Commerce Cloud, ensuring your business runs on best-in-class tools driving the future of ecommerce.

    Third-Party Integrations

    Integrating CMS, ERP, CRM, PIM, and other third-party platforms is a strategic decision that improves efficiency, reduces costs, and enhances agility. Our approach prioritizes a connected experience, ensuring your back-office operations work as smoothly as your front-end.

    Product Search

    Empower your customers with seamless shopping experiences by prioritizing product search functionality. Our commitment extends beyond implementation by providing ongoing optimization services as well. Using powerful search tools like Solr, Elasticsearch, and Coveo, we ensure your customers can effortlessly find what they're looking for, guaranteeing a swift and satisfying browsing experience tailored to their needs.

    Digital Operations & Optimization

    Much more than managed services, we turn your tech investments into a powerhouse of positive outcomes. Whether on Sitecore, Optimizely, Salesforce, or BigCommerce, our award-winning, customer-centric services ensure your digital playground thrives. Partner with us to uncover what works, smooth out the bumps, and ride the wave of opportunities.

    These folks help lead the charge

    • Jason Hedlund, VP Technology Solutions

      Jason Hedlund

      VP, Technology Solutions

    • Jeff Pratt

      Commerce Practice Director

    • Thomas John

      Commerce Practice Lead

    • Mary

      Mary Brown

      Experience Strategy Lead, Commerce

    • Bill Cronin

      Technical Director

    • Carrie Souza

      Group Account Director

    • Greg

      Gregoire Bodson

      Senior Tech Lead

    • Oliver

      Olivier Morency

      Senior Tech Lead

    • Philippe

      Philippe Ouimet

      Enterprise Architect

    • Jay Schiappa

      Architect

    Success Stories

    fpo
    The leading electric and industrial distributor needed a solution to demonstrate digital competence and commitment to drive business through a comprehensive modern digital strategy.

    Horizon Solutions

    Optimizely

    fpo
    IEWC gave us one primary objective – to make it easier for users to find the right product. With tens of thousands of wire and cable products to choose from, the buyer’s journey can get tangled.

    IEWC

    Optimizely